1. Personal information we collect
We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Information”) as follows:
Personal Information You Provide: We may collect Personal Information if you create an account to use our Services or communicate with us as follows:
· Account Information: When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, payment card information, and transaction history, (collectively, “Account Information”).
· User Content: When you use our Services, we may collect Personal Information that is included in the input, file uploads, or feedback that you provide to our Services (“Content”).
· Communication Information: If you communicate with us, we may collect your name, contact information, and the contents of any messages you send (“Communication Information”).
· Social Media Information: We have pages on social media sites like Instagram, Facebook and LinkedIn. When you interact with our social media pages, we will collect Personal Information that you elect to provide to us, such as your contact details (collectively, “Social Information”). In addition, the companies that host our social media pages may provide us with aggregate information and analytics about our social media activity.
Personal Information We Receive Automatically From Your Use of the Services: When you visit, use, and interact with the Services, we may receive the following information about your visit, use, or interactions (“Technical Information”):
· Usage Data: We may automatically collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, computer connection, IP address, and the like.
· Device Information: Includes name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings.
· Cookies: We use cookies to operate and administer our Services, and improve your experience on it. A “cookie” is a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. However, refusing a cookie may in some cases preclude you from using, or negatively affect the display or function of, a website or certain areas or features of a website. For more details on cookies please visit All About Cookies.
· Analytics: We may use a variety of online analytics products that use cookies to help us analyze how users use our Services and enhance your experience when you use the Services.
2. How we use personal information
We may use Personal Information for the following purposes:
· To provide, administer, maintain and/or analyze the Services;
· To improve our Services and conduct research;
· To communicate with you;
· To develop new programs and services;
· To prevent fraud, criminal activity, or misuses of our Services, and to ensure the security of our IT systems, architecture, and networks; and
· To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
Aggregated or De-Identified Information. We may aggregate or de-identify Personal Information and use the aggregated information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available. We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy. We will maintain and use de-identified information in anonymous or de-identified form and we will not attempt to reidentify the information.
As noted above, we may use Content you provide us to improve our Services, for example to train the models that power OMNIA London.
3. Disclosure of personal information
In certain circumstances we may provide your Personal Information to third parties without further notice to you, unless required by the law:
· Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may provide Personal Information to vendors and service providers, including providers of hosting services, cloud services, and other information technology services providers, event management services, email communication software and email newsletter services, and web analytics services. Pursuant to our instructions, these parties will access, process, or store Personal Information only in the course of performing their duties to us.
· Business Transfers: If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively a “Transaction”), your Personal Information and other information may be disclosed in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
· Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Services, or the public, or (v) protect against legal liability.
· Affiliates: We may disclose Personal Information to our affiliates, meaning an entity that controls, is controlled by, or is under common control with OMNIA London. Our affiliates may use the Personal Information we share in a manner consistent with this Privacy Policy.
4. Your rights
Depending on location, individuals in the EEA, the UK, and across the globe may have certain statutory rights in relation to their Personal Information. For example, you may have the right to:
· Access your Personal Information.
· Delete your Personal Information.
· Correct or update your Personal Information.
· Transfer your Personal Information elsewhere.
· Withdraw your consent to the processing of your Personal Information where we rely on consent as the legal basis for processing.
· Object to or restrict the processing of your Personal Information where we rely on legitimate interests as the legal basis for processing.
For information on how to exercise your rights with respect to data we have collected from the internet to provide our services, please email at info@omnialondon.com
around safeguarding individuals' personal information and ensuring that it is collected, processed, stored, and shared in a secure and responsible manner. Here's some information on privacy and data protection
5. Payment Policy
5.1 The Client agrees to make a payment to OMNIA London Limited on the day of completion, immediately following the completion of the service(s) provided by OMNIA London Limited, unless otherwise agreed in writing by OMNIA London Limited. A reference confirming that the payment has been made must be given to our team at info@omnialondon.com
5.2 Payments can be made by Cash or Bank Transfer . All payments should be made to OMNIA London Limited.
5.3 The Client agrees that, unless otherwise agreed in writing by OMNIA London Limited, invoices which remain unpaid for more than 15 days for residential clients and more than 30 days for business clients and clients working under the CIS scheme following the day of completion of services will be subject to an interest at the rate of at least 8% per annum above the Bank of England base rate on the amount due. In such cases OMNIA London Limited may decide to instruct a third party for debt collection and/or to register a CCJ for payment collection.
Where point 5.3 applies, the Client may incur additional charges in relation to CCJ registration including the relevant current court fees, plus £130 legal admin fee and an interest claim.
Any alterations to the rates specified in the quotation provided by OMNIA London Limited shall be subject to written confirmation following any verbal discussions and agreements between the Client and OMNIA London Limited.
We have a flexible options of payment:
Parting with the full project cost can be a little daunting and may leave you feeling a little unsure without first seeing the end product. All our ‘’FIXED’’ projects (website development, branding, setup etc) work off on a 4 phase payment process which staggers the payment across each stage of the project
This allows you to view progress as you make payment, as well as reducing the financial burden on your business by shortening the time period between cash spend and ROI.
1st Stage: DISCOVERY/RESEARCH (25% deposit)
Our team will perform research and discovery to plan and inform the phases of the project
2ND Stage: DESIGN (25% deposit)
Our team in a collaborative process from end-to-end, designers take place and start working on your visuals
3RD Stage: DEVELOPMENT (25% deposit)
Developers work together with the designing team in order to create the digital version of the site in both Web and Mobile versions.
4TH Stage: TESTING/DELIVERY (25% deposit)
Your project is ready to lunch. Final step to join our digital world and make your business stand out in the market.
For more information about our payment policies please speak direct with our team at info@omnialondon.com
SUBSCRIPTION PAYMENTS
(Social Media Management, Web Support, Email Marketing etc)
All subscription payments from Clients agreed to OMNIA London Limited for our services are made in a 5 days period between our agreed day of payment on invoices every month. Penalties and 10% fees included if the payments are not made on time.